The room was well-maintained and comfortable for working during my stay. The staff provided exceptional service, efficiently assisting with my inquiries and requests. The complimentary breakfast was notably satisfying, featuring a variety of items including eggs, sausage, and fresh pastries. The hotel’s location is ideal, just a short walk from Niagara Falls, making it convenient for both leisure and business.

Wi-Fi connectivity was inconsistent at times.

we had a fantastic family holiday at the hotel, exceeding our expectations compared to previous stays in niagara falls. the room was spacious and beautifully decorated, featuring a cozy corner for relaxing together. the breakfast was a real treat, with options including fresh pastries and hot meals delivered right to us.

air conditioning was ineffective

Perfect for a romantic getaway

First off, the view from our corner room was stunning. we could see lights at night just like in those postcard pictures. Plus, the free cookies and milk at bedtime? Who does that? It's a gesture that really hit home.

Sure, it wasn't a bargain by any stretch but I guess you get what you pay for.

would definitely come back

The room was well-equipped with a cozy seating area, fridge, and a refrigerator. The bathroom had both a jetted tub and a spacious walk-in shower with grab rails. Breakfast options included made-to-order waffles and a great selection of organic juices. The fitness center was nice to have and kept clean.

great location but room for improvement

The room offered a nice city view which added charm to our stay. The breakfast attendant's cheerful demeanor made the mornings enjoyable.

The amenities could be better.

We had an awesome mid-week escape with friends! The location was perfect near the falls and close to the Canadian side, which has even more attractions like casinos and a giant ferris wheel. The breakfast was brought to our room, and the staff was super nice! The lounge on the 18th floor had breathtaking views and was a great hangout spot after exploring the area.

We faced a delay with check-in at 4 PM, which was a bit inconvenient, especially with luggage. It would be tough if you don't have a car to explore the area while waiting.

We had a cozy stay with amazing views, a suite upgrade, and the delightful warm cookies delivered at night.

Felt special, nothing to complain about.

The room was spacious and clean, with a very comfortable bed that you just sink into. The large bathroom was a definite plus! Loved the thick curtains that kept the room dark. The only bummer was that there were no outlets by the bed, which made charging devices a little tricky. Overall, it felt cozy and welcoming.

Amazing location and great breakfast, but Wi-Fi was spotty during my stay.

100% recommend for a fleeting trip

Beautiful room, friendly staff, complete amenities. we enjoyed the walk-in waterfall shower and the fantastic lounge on the 19th floor with breathtaking views of the city and night fireworks, and the included free valet parking made getting around a breeze.

All good.

Great spot, but staff could be nicer

We were super close to the falls and had an awesome whirlpool tub, but the jets didn't work. The breakfast was nice in the lounge area, but dealing with Jessica at the front desk was a bummer. She was rude and didn’t seem to care about our confusion regarding check-in.

The location is excellent for accessing attractions, and the hotel exudes a charming vintage atmosphere. My room was spacious and exceptionally clean, but the deadbolt on the door needed attention. The breakfast provided was delicious, though I noticed some areas in need of minor updates for overall comfort. A great option for couples looking for a cozy stay.

Charming Stay with Convenient Amenities

We truly enjoyed our three-night getaway! The attentive breakfast staff made mornings delightful, and the tastefully decorated room enhanced our relaxation. Pro tip, ensure you know which outlet to use for medical devices. The location near the falls is ideal for exploring!